FiOS in Brambleton

As one of the first Fiber-to-the-Home communities in the country, broadband internet and television services have always been an integral part of the resident services offered to the Brambleton community.

In 2018, Brambleton's Board acted to ensure that residents continue to receive high-quality internet and television services at a bulk purchase rate by signing a new agreement with Verizon. Details regarding the review process, resident surveys, and committee recommendations that supported this action can be found 
here.

PHASE I2019 will be a transition year while Verizon works to complete the necessary infrastructure upgrades required to provide community-wide access to the enhanced internet speeds offered by the new agreement. To achieve the upgraded speeds provided by the new agreement, Verizon will complete a $4.5 million infrastructure upgrade.

One element of the upgrade require on-site appointments at approximately 3,700 homes to complete an ONT and/or Wiring Conversion. To accomplish this work in the most fair and efficient manner, Verizon has initiated work in the older sections of the community and is generally working towards the newer sections.

Verizon will provide a door hanger, call, and/or email with instructions to set up for an appointment to homes that require an equipment conversion. As an incentive to follow through and complete the appointment, Verizon will provide an immediate upgrade to 100/100 Mbps once the necessary work is complete.

Verizon launched this work in late 2018 and it is anticipated that the work will be completed in Q3 2019.


Community-wide migration to the equipment and services provided by the new agreement is anticipated to occur in Q4 2019.

2019 Brambleton Verizon Package
 
Video
 Verizon FiOS HD Extreme Package*, which provides the local channels, over 300 digital channels (including all-digital music channels & HD channels). For the most up to date Channel Guide, see: Verizon FIOS Channel Guide
 

Data/Internet
 
​50/50 Mbps with a router

If work is necessary at a home, Verizon will notify the resident to call in for an appointment. As an incentive to follow through and complete the appointment, Verizon will provide an immediate upgrade to 100/100 Mbps once the necessary work is complete.
 Technology Portion of HOA Assessment

$95.15 
*Cable Card, Digital Converter or Set Top Boxes required for television reception (fees and services available with each vary).

PHASE II 
Once all homes requiring conversion have been completed, the effective date of the new agreement will be set, and the upgrades will be phased in within approximately 14-30 days. Once this upgrade period is complete, all of Brambleton will have transitioned to the new agreement.

2020 Brambleton Verizon Package

 
Video
 Verizon FiOS HD Extreme Package*, which provides the local channels, over 300 digital channels (including all-digital music channels & HD channels). For the most up to date Channel Guide, see: Verizon FIOS Channel Guide

(1) One HD DVR set top box with basic DVR service
 

Data/Internet
 
FiOS Broadband 500/500 Mbps

Upgraded Router - FiOS Quantum Gateway Router - BHR4
Technology Portion 
of HOA Assessment

 
TBD, but will decrease slightly
 
Length of Contract
 7-year agreement for Internet and Video
Option to terminate video after two years

For the latest update, please check out the Verizon page in the Fall 2019 issue of the Brambleton Magazine here*. 

*Community-wide implementation of the equipment and services provided under the new Verizon bulk services agreement is scheduled to occur in mid/late October 2019. This date was originally communicated as late September/early October in the Fall 2019 issue of the Brambleton Magazine.

New Homeowners

Before settlement, please contact Verizon 7-10 business days prior to your projected settlement date (but no more than 15 days before). If your installation order has been placed, but your settlement date changes, or, you have other changes to make to your order, please call again ASAP. 

For residents moving into an existing home (FiOS ready), the install order cannot be placed until 1 business day following the previous owner’s disconnect date.


Verizon FiOS local voice service is available to Brambleton residents, but it is NOT included in the assessment fee.


 
 Activation, Billing, Disconnect, Account
  800-501-1172    
  M - F, 8:00 AM - 7:00 PM
  Saturday, 9:00 AM - 6:00 PM
 
 Repair
  888-553-1555 (24 hours, 7 days/week)
 Questions/Assistance with Verizon.com
  888-669-9901
 Assistance w/ Suspension of Service
  888-338-9333
 Home Monitoring and Control  800-501-1172

*Activation charges are not included in the Assessment Fee.


FiOS App

Customers with both FiOS TV and FiOS Internet service can use FiOS Mobile for iPad to watch select live streaming. Many of the 75 channels available include HBO, TBS, A&E and even broadcast networks like FOX. Children’s programming is available as well.